Wow factor?

According to Designing Better Libraries it is time for libraries to deliver the Wow Factor. Some may, and have, taken offense at this suggestion. Yes there are libraries down to what feels like their last coping mechanism (and penny) to provide core services. They don’t feel that they can provide a wow experience by adopting [...]

Cultural habits versus cultural values

Two thoughts collided in my head while waiting in a Charleston hotel lobby. One thought came from observing a group of conference going librarians standing nearby and nodding in tight-lipped agreement with a colleague loudly declaring “we don’t have coffee and socializing in libraries, that’s not what we are about”. The other came flying in [...]